FileMaker crash issue

Discussion created by aanshi on Aug 23, 2016
Latest reply on Aug 23, 2016 by aanshi

We have upgraded FileMaker from 11 to 15. When user click on some scripts Filemaker is crashed. This is not happening every-time. five out of 2 times is crashed. I checked windows logs . Faulting application name: FileMaker Pro Advanced.exe, version:, time stamp: 0x5706f6ea Faulting module name: ViewSystem.dll, version:, time stamp: 0x5706fc0f Exception code: 0xc0000094 Fault offset: 0x000000000001242b Faulting process ID: 0x2098 Faulting application start time: 0x01d1fc83e8a08574 Faulting application path: C:\Program Files\FileMaker\FileMaker Pro 15 Advanced\FileMaker Pro Advanced.exe Faulting module path: C:\Program Files\FileMaker\FileMaker Pro 15 Advanced\ViewSystem.dll Report ID: 87afcafe-6918-11e6-8278-000c29866529 Faulting package full name: Faulting package-relative application ID: How to solve this issue?

We faced this issue on user's windows 7 & 8 m/c