may filemaker doesn´t have templates for labels, what should I do?
If your label isn't in the list of filemaker labels available when you create a new label layout, there is also the option to specify sizing for your own label. As shown in the attached screenshot.
Where your "app" FileMaker is installed, do you also see a directory: Extensions? And within that should be directory (-ies): Dictionaries, FileMaker Help, Labels & Labels (Inactive), and Registration.
Do you see these?
Retrieving data ...