2 Replies Latest reply on Sep 27, 2016 7:09 AM by TSPigeon

    Surface Pro 4 incomplete window rendering

    hedrich

      Product and version: FileMaker Pro 14.0.6, 32bit

      OS and version: Windows 10

      Browser and version: NA

      Hardware: Surface Pro 4, Dell P2715Q (external monitor)

      Description: Incomplete screen rendering

      How to replicate: Unsure at this point; this has been reported to me via email but I haven't been able to get to the user's computer yet to get firsthand info. Other users with similar configurations are not reporting this issue.

      Workaround (if any)

       

      Problem:

      FileMaker windows do not draw completely. Technician has tried uninstalling FileMaker, clearing user data and filemaker registry settings, and re-installing FileMaker, but the problem is persisting for this particular user.

       

      I have seen some other discussions that seem similar, but I haven't seen any solutions.

       

       

      Hedrich Michaelsen

      Austin Convention Center