AnsweredAssumed Answered

.NET Runtime error

Question asked by AndreaLain on Sep 14, 2016
Latest reply on Sep 16, 2016 by TSGal

Product and version: FileMaker Pro 14.0.6

OS and version: Windows Server 2008 R2

Browser and version: N/A

Hardware: Virtual machine

Description: We are seeing the following two events in the Windows Application Event Log intermittently. We have installed .NET Framework 4.6.2 but still the issue persists.

 

Log Name:      Application

Source:        .NET Runtime

Date:          9/14/2016 2:43:53 PM

Event ID:      1026

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      moss-ctx-2k8-07.mossinc.com

Description:

Application: FileMaker Pro.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 5CBBB331

Stack:

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name=".NET Runtime" />

    <EventID Qualifiers="0">1026</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-09-14T20:43:53.000000000Z" />

    <EventRecordID>1418425</EventRecordID>

    <Channel>Application</Channel>

    <Computer>moss-ctx-2k8-07.mossinc.com</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Application: FileMaker Pro.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 5CBBB331

Stack:

</Data>

  </EventData>

</Event>

 

-------------------------

 

Log Name:      Application

Source:        Application Error

Date:          9/14/2016 2:43:53 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      moss-ctx-2k8-07.mossinc.com

Description:

Faulting application name: FileMaker Pro.exe, version: 14.0.6.602, time stamp: 0x57363fff

Faulting module name: DBEngine.dll, version: 14.0.6.52724, time stamp: 0x57364377

Exception code: 0xc0000005

Fault offset: 0x002bb331

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-09-14T20:43:53.000000000Z" />

    <EventRecordID>1418426</EventRecordID>

    <Channel>Application</Channel>

    <Computer>moss-ctx-2k8-07.mossinc.com</Computer>

    <Security />

  </System>

  <EventData>

    <Data>FileMaker Pro.exe</Data>

    <Data>14.0.6.602</Data>

    <Data>57363fff</Data>

    <Data>DBEngine.dll</Data>

    <Data>14.0.6.52724</Data>

    <Data>57364377</Data>

    <Data>c0000005</Data>

    <Data>002bb331</Data>

  </EventData>

</Event>

 

 

How to replicate: Apparently random crash; unable to replicate on demand

Workaround (if any): None

Outcomes