5 Replies Latest reply on Sep 25, 2016 3:22 PM by Stephen Huston

    "log in using", in webdirect


      The short version of the problem at hand is that "log in using" in File Options does not seem to function in WebDirect. At least, not in this instance. The file in question is hosted (FMS 15), and if I access it by FileMaker 15, "log in using" works just fine, but when I try to login via WebDirect (same machine), it fails: I am presented with a login box.


      Has anyone else had this problem? I called FMI's tech support, and the individual said he'd get back to me but did not. If need be, I can post the longer version.


      Thank you!

        • 1. Re: "log in using", in webdirect

          I tested this and it works in FMS15 and FMS14 with Web Direct on Chrome and Safari. Are you sure it is the main login. I did get an ODBC ESS login prompt with one of the files I tested. What happens if you click Cancel?

          • 2. Re: "log in using", in webdirect

            Going to the link users would use via my desktop computer, it does open a secondary file and prompt for credentials, but on mobile it goes straight to the targeted file. That's okay, as this will only ever be used on mobile. Either way, if I cancel I am left at the WebDirect page with icons of files. Clicking on the targeted file from there does actually invoke the standard FileMaker login box. Bypassing a redirect that is in place and going straight to the targeted file via its IP address also results in the credentials prompt.


            Maybe there are some other factors in the hosting of the file that are coming into play, but using the exact same file path to open the file it:

            • works as expected in FMP15 on my desktop Mac

            • fails in WebDirect on my desktop Mac (prompting for credentials on a related file)

            • fails in WebDirect on my iPhone ((prompting for credentials on the targeted file)

            • 3. Re: "log in using", in webdirect
              Stephen Huston

              In the file's Security, is the chosen account in a permission group which has WebDirect access enabled?

              • 4. Re: "log in using", in webdirect

                So it works on mobile browsers or FMGo?

                • 5. Re: "log in using", in webdirect
                  Stephen Huston

                  This was presented as a WebDirect question.

                  Also a chance the Server is requiring credentials to view the file list.