3 Replies Latest reply on Sep 20, 2016 9:56 AM by TSGal

    FileMaker 14 Pro has stopped working message


      FileMaker Pro 14.0.6

      Windows 7 Enterprise


      When trying to open Filemaker Pro I receive the error below.



      The Problem details are -

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    FileMaker Pro.exe

        Application Version:

        Application Timestamp:    57364413

        Fault Module Name:    360Works_Email.fmx64

        Fault Module Version:

        Fault Module Timestamp:    550aead4

        Exception Code:    c0000005

        Exception Offset:    000000000000975a

        OS Version:    6.1.7601.

        Locale ID:    1033

        Additional Information 1:    1ff5

        Additional Information 2:    1ff5345450e6a2d717394ba2961da0eb

        Additional Information 3:    3be3

        Additional Information 4:    3be3c8583f3e2b760613e2487f25e1c9


      I have uninstalled and reinstalled FM14.0.6 and still cannot get in.