You should be able to right click on the container and select "export field contents" to export the video file. There is also an "export field contents" script step that you can tie to a button and specify which field to export.
What are your container storage settings? You aren't by chance storing the files as a reference?
How is the audio/video being captured, using the native tools in FMGo?
Export is no good as the teachers are not tech savvy enough. Besides it plays back when stored locally which is what they were doing before moving to a server. So that is what I assumed would happen on a server.
Container is optimised for interactive content.
Content is captured directly into the container using the iPad camera.
Photos work fine for viewing so it appears to be a server / Go issue.
You specifically asked:
"It is possible to export the media into a player such as VLC which at least proves that the upload is working but we should be able to play the media natively in FM Go."
That is how you export container contents.
You never answered how your container storage settings are configured.
Hi, my comment was "it is", not "is it".
The question is why is multimedia access not working for playback of uploaded video / audio on an iPad from FM Server?
Thanks, my mis-read.
Still need to know your container storage settings. What’s under File > Manage > Containers. Are the iPads accessing the hosted file directly from the server or is there a transfer from a local iPad file to a hosted file (upload/sync)? And also under the storage tab in the field settings for container, what’s there?
Chances are it’s either being improperly captured to the container, or the path isn’t accessible.
Container management tells me storage is on a [hosted solution]
and containers are optimised for interactive content
Can the iPad users interact with the video content after it’s saved? What about container content that they did not capture?
Once content is recorded and uploaded to the container they cannot do anything with it beyond exporting. Option to play and play full screen are both there but result in "cannot access media" message.
There are no multimedia files stored in the DB before they get it. I expect the same to be true though regarding access. And the whole point is for users to capture video of students / classes on their iPad. As I say when the files were local on the iPad and also when they were shared via FM Pro on a local network it wasn't a problem.
This KBB may offer a bit of advice:
Never got the specifics of what hardware you are running, what versions of filemaker (server and Go), what iOS version, and what iPad generation.
Have you tried a button with the AVPlayer Play script step yet? Or is this older than filemaker 14?