AnsweredAssumed Answered

Filemake over VPN Issues

Question asked by sdejohn on Sep 23, 2016
Latest reply on Sep 23, 2016 by ninja

We are using Filemaker Pro 7, 8 and 11 with
Filemaker Pro Server 9 Advanced. We have recently installed a new Juniper
Firewall into the network system. We have a number of users who use Filemaker
internally over the network without any issues, those who connect in from the
outside via VPN are getting connectivity issues, in all cases the Filemaker
connection drops but the VPN connection remains stable and access to shared
drives remains connected. The Filemaker drops are various - it affects all
external users, using different ISPs, by different Filemaker Versions and
totally random. A Filemaker drop would only affect 1 user (ie they do not drop
out together) The Advanced server is set for an idle time set to a maximum of
23 hours, the VPN to a maximum of 18 hours.