AnsweredAssumed Answered

Check for Updates… is greyed out (due to AI_DISABLEUPDATENOTIFY=0)

Question asked by mrwatson-gbs on Sep 28, 2016
Latest reply on Oct 21, 2016 by kevingroder

Product and version


FMPA Version: FM

...installed using Assisted Install.txt with AI_DISABLEUPDATENOTIFY=0







OS: Mac OS X El Capitan, 10.11.4





In-App update problem:


The Check for Updates… menu item is greyed out and cannot be clicked.


Screen Shot 2016-09-27 at 16.57.09.png



How to replicate


I think the problem occurs due to the initial installation method:


  1. Install fm using an Assisted Install.txt file with AI_DISABLEUPDATENOTIFY=0
  2. Open FileMaker with no file
  3. click on Help menu


Workaround (if any)

  1. Deinstall + reinstall 15.0.1 normally, then you can click it.
  2. Don't use in-app update, rather get a full-install off 15.0.2 - see FileMaker Pro 15.0.2 and FileMaker Server 15.0.2 now available