AnsweredAssumed Answered

Check for Updates… is greyed out (due to AI_DISABLEUPDATENOTIFY=0)

Question asked by mrwatson-gbs on Sep 28, 2016
Latest reply on Oct 21, 2016 by kevingroder

Product and version

 

FMPA Version: FM 15.0.1.119

...installed using Assisted Install.txt with AI_DISABLEUPDATENOTIFY=0

 

...english

 

Hardware

 

iMac

OS: Mac OS X El Capitan, 10.11.4

 

 

Description

 

In-App update problem:

 

The Check for Updates… menu item is greyed out and cannot be clicked.

 

Screen Shot 2016-09-27 at 16.57.09.png

 

 

How to replicate

 

I think the problem occurs due to the initial installation method:

 

  1. Install fm 15.0.1.119 using an Assisted Install.txt file with AI_DISABLEUPDATENOTIFY=0
  2. Open FileMaker with no file
  3. click on Help menu

 

Workaround (if any)

  1. Deinstall + reinstall 15.0.1 normally, then you can click it.
  2. Don't use in-app update, rather get a full-install off 15.0.2 - see https://community.filemaker.com/docs/DOC-7755#comment-18221 FileMaker Pro 15.0.2 and FileMaker Server 15.0.2 now available

Outcomes