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FileMaker Cloud - Admin Console Sign In Problem

Question asked by disabled_user28297 on Oct 1, 2016
Latest reply on Oct 6, 2016 by disabled_user28297

I set up FileMaker Cloud yesterday and everything seemed to be working great. Later in the evening I tried logging into the Admin Console from my phone. It got stuck on "Processing" after clicking sign in.

 

I can still access my database file via WebDirect, but the file does not appear when trying to open it remotely in FMP or FMG. Everything worked previously and I did not make any changes

 

Got back to my laptop and tried logging in from a real computer, and now it doesn't recognize my login credentials. To fix that problem, I tried to reset my password, and it told me "error encountered. please try again later."

 

I will, but didn't expect to be having such basic problems with the service so soon. Any ideas?

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