We upgraded to FM15, which is 64-bit, but Outlook is 32-bit and every time we try to send mail via FM, it crashes. Cannot use SMTP for mail and so need help on a fix.
Any advice is appreciated.
you can re-install FM15 as 32-bit. I have several clients that needed to do that.
I had the same issue and uninstalled Outlook 32-Bit and installed Outlook 64-Bit. Everything worked fine. I believe this is a well-known bug.
yes, or that option.
any way to get the two with the same 'bit'
Microsoft Office / Outlook for Windows compatibility with FileMaker Pro | FileMaker
Do you have to use Outlook?
Unless you're heavily invested in MS, I would use (consider) another email server. I use my own Linux server and associated email server. Never even had a bump in 15 years of constant use.
FileMaker's SMTP send is nicely implemented and I've never had issues with it. It's another one of parts of FileMaker that always "just works".
HOPE THIS HELPS.
While I agree with the sentiment… many people in a corporate setting don't have a choice, or if they do, making that kind of change is a Herculean task of arm-twisting for their IT department.
Could also ask… why don't you just use a Mac? Easier said than done for some.
The easy fix is: just match the bits.
Gets trickier if you also have 32/64-bit plug-ins to juggle into the mix, integration with 32/64-bit QuickBooks, etc.
Agreed. However, in the corporate setting there must also then be the requisite $ to fix all the MS stuff that invariably happens (like Outlook issues).
I can't count on one hand the number of times a business associate of mine has had to rebuild his entire machine (step 1 is always...re-install Windows, ...) due to Outlook issues.
Now, having said that, I must commend Microsoft for their Excellent SQL Server JDBC driver. Yesterday, in only about 45 minutes, I was able to access an internal SQL Sever (of course) MS-CRM database with JDBC using Trusted Authentication (no user name/password needed in connection string). And, the sample Java code came right from the MS site itself! Just a few tweaks to the connection string, the SQL, and other minor changes and it worked. The only additional trick is you have to use the right "AUTH" DLL for the 32/64 bit version of Windows server you're on. But, again, to MS' credit, they include both 32- and 64-bit versions of the AUTH DLL in the JDBC download zip file. That's nice.
I find it often easy. Just ask for an extra email account and get some credentials.
Enter them and enjoy.
Sending emails in FileMaker with MBS Plugin
If you can't match the bit-versions of the two, you could try a VB-script based approach for the task. Beside it's bit-architecture independent, it has also the advantage, that it does not block the FM-thread until the mail is sent or saved as draft. Specially nice, if you send personalized mails with attachements in a loop. Here's a sample file of mine:
FileMaker Forum-Beitrag : Re: Mit FileMaker 2 Anhänge an Mail-Client :: FileMaker Magazin
For the more technically minded (that is, I would suggest folks try the MBS plugin, for example, first), you could set up a web service that handles email sending. Just POST the parameters to the REST service and let the service use Java Mail (using whatever email server you want). You still need an email account, somewhere, of course, but everything else is straightforward and it takes FM out of the mix for sending.
The REST service could send 1 or 1000 emails, attachments, or whatever.
ALL. FOR. FREE. (excluding development time, of course.)
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