6 Replies Latest reply on May 10, 2017 1:00 AM by carsten@warnich.dk

    Futura Font problem after upgrading to Sierra

    carsten@warnich.dk

      Running FileMaker Advanced, 15.0.220.

      Just upgraded Mac OS from El Capitan to Sierra 10.12.

       

      Problem:

      In El Capitan and earlier OS' I used the OS-version of Futura Medium.

      In Sierra Futura Medium is substituted with Futura Medium Condensed.

       

      Befrore Sierra:

       

      Skærmbillede 2016-10-07 kl. 11.32.14.png

      After Sierra:

       

      Skærmbillede 2016-10-07 kl. 11.32.29.png

      I have unsuccessfully tried re-installing the El Capitan version of the Futura font and resetting font caches.

      Still the wrong font style is showing.

       

      Indication:

       

      Could it have to do with the sort order of font styles?

       

      In El Capitan the font chooser panel in FileMaker looks like this:

       

      (    Danish font translation:

           Smal = Condensed

           Fed = Bold

      )

      Skærmbillede 2016-10-07 kl. 11.34.51.png

       

      But in Sierra the sort order has changed:

       

      Skærmbillede 2016-10-07 kl. 11.36.42.png

       

      Any clues?

       

      Kind regards

      Carsten Warnich

      Denmark

        • 1. Re: Futura Font problem after upgrading to Sierra
          TSGal

          carsten:

           

          Thank you for your post.

           

          I am unable to replicate the issue.  This is what I have done:

           

          1. In FileMaker Pro 15.0.2 under Mac OS X 10.11.6, I created a database file with one text field "Name".

          2. I formatted the field for Futura Medium and 14 point.

          3. On the layout, I also added a Text object and formatted the object for Futura Medium and 14 point.

          4. I entered one record (Name: TSGal).

          5. I closed the file, and updated the system to macOS X Sierra 10.12.

          6. I launched FileMaker Pro 15.0.2, opened the database file, and both the field and text object are still formatted for Futura Medium 14 point.

           

          The order of the Futura font options are similar to yours.  Where Futura Medium was listed first under Mac OS X 10.11.6, it is now listed second under macOS Sierra 10.12 beneath Condensed Medium.

           

          On your system, if you highlight the text and change the font to Futura Medium, does the text return to how it appeared previously in Mac OS X 10.11.6?

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Futura Font problem after upgrading to Sierra
            carsten@warnich.dk

            Hi TS,

             

            Sorry it has taken a while.

            The problem persists.

             

            OK about the procedure you have followed.

             

            If I highlight the text or the text element and change to Futura Medium everything goes back to normal, yes.

             

            I have tried the following:

             

            On a Sierra Maschine with FileMaker 14 installed I created a solution called 'test'.

            I made a chart and based it on two number fields - A and B.

            I chose Futura as default font for the chart.

            The »correct« font - Futura Medium was the result.

             

            I then installed FileMaker 15 advanced on the same machine - opened the file and the font had changed to Futura narrow.

             

            I went back to FileMaker 14 - and the font was again Futura medium.

             

            On my own machine I also have both 14 and 15 installed.

            When I open the file in 14 everything is ok - in 15 the font is Futura Narrow.

             

            In the chart it is not possible to choose which style you want to use.

             

            Here's a screenshot from FM14:

             

            Skærmbillede 2016-11-10 kl. 16.48.32.png

             

            And a screenshot from FM15:

             

            Skærmbillede 2016-11-10 kl. 16.49.13.png

             

             

             

            The file 'test.fmp12' you can find here: http://warnich.dk/test.fmp12

            • 3. Re: Futura Font problem after upgrading to Sierra
              TSGal

              carsten:

               

              Thank you for the screen shots and file.

               

              I can replicate the issue under FileMaker Pro 15.0.2 under macOS Sierra 10.12.1 and Mac OS X 10.10.5.  The issue does not occur under Windows 7 nor under FileMaker Pro 14.

               

              I have sent your post and file, along with my findings, to our Development and Testing departments for review.  When I receive any feedback, I will let you know.

               

              TSGal

              FileMaker, Inc.

              • 4. Re: Futura Font problem after upgrading to Sierra
                TSGal

                carsten:

                 

                Our Testing department is able to replicate the issue using FileMaker Pro 15.0.1 and FileMaker Pro 15.0.2.  The issue neither occurs using FileMaker Pro 14.0.5 nor FileMaker Pro 14.0.6.  All information has been sent to Development for further review.

                 

                TSGal

                FileMaker, Inc.

                • 5. Re: Futura Font problem after upgrading to Sierra
                  TSGal

                  carsten:

                   

                  This issue has been addressed in FileMaker Pro 16.

                   

                  TSGal

                  FileMaker, Inc.

                  • 6. Re: Futura Font problem after upgrading to Sierra
                    carsten@warnich.dk

                    Thanks, TS.

                    Very professional of you to notify me.

                    Deeply appreciated 

                    Looking forward to 16.

                     

                    Carsten Inc.