A lot of folks ask questions by starting with the Start a Discussion link. So the question can never be marked as correct. It would be nice if the Question icon was included somewhere. I don't know how to reach out to Jive.
A lot of folks ask questions by starting with the Start a Discussion link. So the question can never be marked as correct. It would be nice if the Question icon was included somewhere. I don't know how to reach out to Jive.
Thanks Beverly.
The problem is that I don't have the problem. It's the folks who ask a lot of questions and only see the "Actions" group, which doesn't include Ask a Question. And, somehow, it's not intuitive to just type into "Type your question" and "Ask it". That all - just a pet peeve. I think people's eyes are drawn to "Start a discussion".
good feedback, David!
I believe this is what you want (in JIVE HELP):
"Setting Up the Ask Widget"
This is what JIVE help says about your topic:
"Getting More Out of Discussions and Questions"
it specifies the "Unanswered Questions widget" which has not been used in this forum. But that would be handy, too.
beverly
When you start a discussion, I believe you have the option to change to a question within a period of time (even after submit). I will look for screen shots on this.
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