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1. Re: questions vs. discussions
beverly
Oct 12, 2016 6:21 AM
When you start a discussion, I believe you have the option to change to a question within a period of time (even after submit). I will look for screen shots on this.
Sent from miPhone
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2. Re: questions vs. discussions
beverly
Oct 12, 2016 6:49 AM
1 of 1 people found this helpfulhere are the screenshots
1. start a discussion
the option to check as question can be left blank, then:
2. change within 15 minutes after submit
beverly
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3. Re: questions vs. discussions
Thanks Beverly.
The problem is that I don't have the problem. It's the folks who ask a lot of questions and only see the "Actions" group, which doesn't include Ask a Question. And, somehow, it's not intuitive to just type into "Type your question" and "Ask it". That all - just a pet peeve. I think people's eyes are drawn to "Start a discussion".
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4. Re: questions vs. discussions
beverly
Oct 15, 2016 4:11 AM
yes, David. my answers rarely reach out to a single person.
perhaps we need a Doc with FAQ's such as this???
beverly
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5. Re: questions vs. discussions
Ah, indeed, Beverly - I forget sometimes that it's a forum (and other times can't forget it).
It would be cool if Jive could round out the Discussions page with something like this:
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6. Re: questions vs. discussions
beverly
Oct 18, 2016 4:17 AM
good feedback, David!
I believe this is what you want (in JIVE HELP):
"Setting Up the Ask Widget"
This is what JIVE help says about your topic:
"Getting More Out of Discussions and Questions"
it specifies the "Unanswered Questions widget" which has not been used in this forum. But that would be handy, too.
beverly
