A lot of folks ask questions by starting with the Start a Discussion link. So the question can never be marked as correct. It would be nice if the Question icon was included somewhere. I don't know how to reach out to Jive.
When you start a discussion, I believe you have the option to change to a question within a period of time (even after submit). I will look for screen shots on this.
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here are the screenshots
1. start a discussion
the option to check as question can be left blank, then:
2. change within 15 minutes after submit
The problem is that I don't have the problem. It's the folks who ask a lot of questions and only see the "Actions" group, which doesn't include Ask a Question. And, somehow, it's not intuitive to just type into "Type your question" and "Ask it". That all - just a pet peeve. I think people's eyes are drawn to "Start a discussion".
yes, David. my answers rarely reach out to a single person.
perhaps we need a Doc with FAQ's such as this???
Ah, indeed, Beverly - I forget sometimes that it's a forum (and other times can't forget it).
It would be cool if Jive could round out the Discussions page with something like this:
good feedback, David!
I believe this is what you want (in JIVE HELP):
"Setting Up the Ask Widget"
This is what JIVE help says about your topic:
"Getting More Out of Discussions and Questions"
it specifies the "Unanswered Questions widget" which has not been used in this forum. But that would be handy, too.
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