AnsweredAssumed Answered

Weird Records Not Updating Problem

Question asked by briancrockett on Oct 19, 2016
Latest reply on Mar 6, 2017 by t_hammar

Generally when one user updates a record the change propagates out almost immediately.

I'm getting a problem over the last few days where this is not happening.


One user will change a field and other users will not see the update even though the record was committed. It doesn't seem to matter how much time goes by it still doesn't update. Strangely, if the second user changes a different field in the same record, as soon as they start typing all the changes appear that were made by the first user.


This seems to be happening intermittently in different files.


Could it be the server is overloaded? The response time is okay.


This is really making me crazy. I've been all day just trying to type up this question as I have a constant stream of people coming to my office to complain.