1 Reply Latest reply on Oct 21, 2016 10:25 AM by philmodjunk

    File in use and to be opened using remote command shows empty box only

    amirak17

      Hi,

      Please check the error attached, which says that the file is open and it can be opened by the REMOTE command. The file is open by another user.

      But on my computer the Remote command shows an empty box! And the only way to open any files is by going to RECENT files.

      REMOTE command shows files normally for all other users.

      Is there a setting I need to configure on my computer. Please help, thanks!

        • 1. Re: File in use and to be opened using remote command shows empty box only
          philmodjunk

          Open Remote requires that you have the file open and hosted from one computer so that others can then use Open Remote to find and open the file. You'll need to check your sharing settings for FileMaker on the Host computer and also for the file being shared.

           

          What you see, I would guess, is due to trying to go to a shared directory and open the file. I strongly suggest that you immediately stop doing that. According to FileMaker tech support, trying to share files like this risks damaging the file.