2 Replies Latest reply on Nov 1, 2016 6:13 PM by user19752

    Save as PDF - error 800

    JLowden

      I just upgraded to FM15 and am also getting error 800, unable to write to disk when using the save as PDF function.  I am on Windows 10.

       

      1)  This happens with scripts that use a $variable (loop scripts that save to a designated location).

      2)  It happens with scripts that don't use a $variable path, that have dialog on to prompt user to name the PDF file and save.

      3)  And it also happens simply using the Save as PDF command from the File menu. 

      4)  It happens with hosted files, as well as single-user local file.

      5)  I opened the same files using FM14 and everything works correctly - all scripts work fine.

       

      I just restarted my system and installed the latest Windows 10 updates, but that didn't fix anything.   Again, everythings work fine with FM14.   I am about to do FM15 upgrades with several clients, but this is a major bug.   Have others had this problem with the Save as PDF command on FM15.0.2.220?

       

      Thanks,

      Joan

        • 1. Re: Save as PDF - error 800
          BillisSaved

          Good evening JLowden,

           

          I hope your day is going well. I'm not sure if this will help, but when I upgraded the operating system on several of the computers in our office I was also unable to utilize the pdf features in FileMaker Pro. In my case, the problem turned out to be caused by the Microsoft PDF viewer. I reinstalled Adobe Reader and that resolved our problems. As I said, your situation may not be the same, but I thought it might be worth mentioning. Good luck. Have a great evening!

           

          God bless,

           

           

          Bill

          • 2. Re: Save as PDF - error 800
            user19752

            It may be 15v2 issue about font file name, Re: Save as PDF Error

            You have choice to install 15v1, live with other bugs fixed in 15v2.

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