I upgraded to Sierra yesterday. This morning when I click to open my FMPro database, nothing happens.
What do I do?
What version of FileMaker? 15 is the only officially supported version. Some users have had to reinstall filemaker pro 15 after upgrading to sierra to restore functionality. Also make sure you update to the latest version of 15.
FileMaker 14 and earlier versions, macOS Sierra compatibility | FileMaker
Sorry, I forgot to say: it's 12.0v4
You can try to reinstall it, but as noted by the document I linked to above, any version below 15 may run into issues for which there is no resolution.
Thanks so much, Mike. Is the upgrade to 15 free?
no, not free. AFAIK, (payed) updates are no longer possible
on the other hand, FileMaker 11 runs better under 10.12 than under 10.11 - so, chances are not bad that 12 will/should run (even when officially not supported)
Not from 12, you would need to be on 14 with an AVLA or Maintenance license to get the upgrade to 15 included.
12 came out over 4.5 years ago now, so it's well past any free upgrades.
I'd recommend you get an AVLA license, it's a cheaper yearly fee, but you stay current with the latest version when it comes out each year.
I'm a little slow ... what does AVLA mean?
Annual Volume License Agreement
Thanks all. Allow me one more question, please:
If I license 15, will my current (12) database open and function more or less how I'm used to?
I read on the FM website about how the software lets one create custom apps; I have no interest in that; I just want to work in my database.
"Custom app" is basically your file/database. It's not a typical compiled app, like you may be accustomed to viewing it as...but it is a "Custom app".
Most things should work the same in 15. Though it would be wise to download the 15 trial...and take a COPY of your file to test it to make sure it does what you expect.
Thanks so much. Yes, I was just about to download the trial version.
This folks on this forum are always very helpful!
I downloaded the trial. It's called fmp_trial_fm_18.104.22.168.dmg
When I click or double-click on it, nothing happens.
What do I do now?
I would try to re-download the DMG.
A dmg file is a disk image. If you have a mac, it should open. Try to open another DMG file for some other program and test that.
If "nothing happens" when you double click the second (test) DMG file, and you are using a Mac, then that's not a FMP issue so you should post your question to a more mac-oriented forum like the...
HOPE THIS HELPS.
On one computer (macBook Pro) nothing happens.
On my iMac, clicking the dmg gives me a box icon; when I click the box, I get a window with a download arrow; that causes the (hard-drive-looking) Installer icon, on the right side of the dock, to jump up and down for a while; then that thing quits jumping, and nothing further happens.
I'd be pretty afraid to buy the real deal if the trial does not work ...
The iMac is about six months old, the laptop brand new this week.
Do you, or did you, have an external monitor plugged in at some point? It's possible the display profile didn't reset properly.
No, neither of these computers has ever been used with a second monitor.
I'd be pretty afraid to buy the real deal if the trial does not work ...
It sounds like you're having an issue with the mac, not with FMP.
FMP can have bugs, but the DMG file isn't one of them (never been reported that I've read) and there are tons of FMP 15 users on Macs here.
If you don't like my idea of trying a test DMG on your MBP to see if that's the problem, then I would contact FM support at their 800 number for additional help.
BTW, if you buy "the real deal", I still think FMP would refund your money if you can't get it working.
Contact FileMaker Customer Support | FileMaker
I have Filemaker 11, 13, 14, and 15 and they all work on my Sierra macbook pro. Of course 11 works with Server 11 and before (.fm7 files) and 13 works with fmp12 files on a Filemaker Server 12 but doesn't see anything served by Filemaker Server 15. Filemaker Pro advanced 14 can see files served by Filemaker Server 12 and Filemaker server 15. However the power is in Filemaker Pro 15 coupled with Filemaker Server 15. I've not found any of these not to work in my present configuration of Sierra (MacOS Sierra 10.12.1) I know those others aren't supported and it would be best to be in 15 to keep yourself up to date. But in my case the others still work even though unsupported.
Me too. Yesterday I have installed Sierra and I have tried to use 11, 12, 13, 14 and 15, without problem.
In particular, 11 works better than with El Capitan.
I know that other users have some problem with Sierra, but they have problems with FM and other software, so the problem is probably elsewhere.
Not sure what the deal is/was with me and FMP.
But I have now determined that I can use Apple's Numbers program, which came free on the computer. So it's looking like FM is losing a customer.
Thanks for all the input, guys.
That's pretty harsh. I can feel your frustration but filemaker is exactly the tool that you need if you're interested in securing your data and it working as a database and not just a spreadsheet. When you tried to install Filemaker Pro, what errors did you get? And this is going on an iMac? I'm a guy that likes puzzles. I'd love to help you discover the issue. If you'd like me to help, let me know.
I would expect Numbers to work...it is the same developer as the OS.
There are dozens of other applications that are having the same issues you describe. I wouldn't be so quick to dismiss it yet. If you need to wait, until Apple fixes the issues with Sierra, that's understandable. If you call FMI after the 30 day period, they may be able to get another trial set up for you. I'm not sure how that works, but it's worth a phone call. Because FM itself will have large benefits for you.
Hey guys. I am still evaluating Numbers. If ultimately it seems like it's not going to cut it, I will come back here and ask for your very gracious help. I really appreciate your efforts.
By the way, I downloaded another trial application, iDatabase for Mac, and I had no issues running it, and no issues with the dmg. I kind of ruled that software out, but I have to say, I have found zero reasons to think the issue is with the computers. Remember, the 15 trial failed to run on both the iMac and the MacBook Pro.
One really odd thing, though: after I downloaded the FMP15 trial, suddenly my FMP 12 began running again! Go figure. So for now, I have my data in both Numbers and FMP 12. But I don't think there is any way to load 12 on to the new laptop, so for the sake of having matching databases, I am leaning towards using Numbers on both machines. But I have to figure out Numbers enough to make sure it does what I need. My needs are fairly simple, actually.
I do like FM, though, so I may take Josh's advice and just try again a month from now.
Jeeez...just contact FMP support. That's what they're there for.
Or, just give up. Your choice.
Is the $325 for FMP an annual fee, or a one-time fee?
I think it's $329 and yes, for the moment, this is still a perpetual license.
But don't hold your breath....a FORCED SUBSCRIPTION-ONLY MODEL may be coming.
Hopefully, they'll keep it flexible for folks who want OPTIONS!
I'll ditch FMP if I don't have the perpetual license option.
Thank you for that.
Putting my tuppence worth in here, I also feel strongly that perpetual licenses are essential. In our non-profit institution's case, after more than twenty years of providing FileMaker solutions, and at the present 750 seats, a switch to AVLA's would be unaffordable. We would be forced to reduce our seats.
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