3 Replies Latest reply on Nov 11, 2016 7:05 AM by TSGal

    Export to PDF crashes (FMA 14.0.6)

    mista

      Exporting a layout (report) with a container field containing an image (QR code) causes crash of FMA (version 14.0.6, Central Europe). No messages at all, just crash (in my case always). The script step is "Save Records As PDF". Having the container field empty everything is just OK.

        • 1. Re: Export to PDF crashes (FMA 14.0.6)
          TSGal

          mista:

           

          Thank you for your post.

           

          What operating system are you using?  What version of operating system?  If Mac, post the crash report up to, and including, the crashed thread.

           

          Prior to FileMaker Pro 14.0.6, did you have the same issue?  If not, what was the previous version used?

           

          If you create a new layout and add the Container field, do you crash when saving to PDF?

           

          Any other information you can provide may be helpful.

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Export to PDF crashes (FMA 14.0.6)
            mista

            1) What operating system are you using? 

            Windows 8.1 Pro, 64bit, x64

             

            2) Prior to FileMaker Pro 14.0.6, did you have the same issue?  If not, what was the previous version used?

            No idea. I did not try it before.

             

            I am sending you an elementary file for testing.

             

            Štanderovi, Nový Bor

             

            Dne 10. 11.. 2016 v 23:57 uživatel TSGal <noreply@filemaker.com> napsal(a):

             

            Export to PDF crashes (FMA 14.0.6)

            reply from TSGal in Report a Product Issue - View the full discussion

             

            mista:

             

            Thank you for your post.

             

            What operating system are you using?  What version of operating system?  If Mac, post the crash report up to, and including, the crashed thread.

             

            Prior to FileMaker Pro 14.0.6, did you have the same issue?  If not, what was the previous version used?

             

            If you create a new layout and add the Container field, do you crash when saving to PDF?

             

            Any other information you can provide may be helpful.

             

            TSGal

            FileMaker, Inc.

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            • 3. Re: Export to PDF crashes (FMA 14.0.6)
              TSGal

              mista:

               

              Thank you for the test file.

               

              Using FileMaker Pro Advanced 14.0.6 under Windows 7, 8.1 and 10, I am able to save the test.pdf file.  I do not get a crash.

               

              On all three machines, I have Adobe Acrobat Reader DC installed.

               

              Since you are using FileMaker Pro CE version, please contact Winsoft International directly in case they are aware of this issue.

               

              TSGal

              FileMaker, Inc.