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FileMaker Cloud - Database Closing

Question asked by kasta on Nov 13, 2016
Latest reply on Dec 29, 2016 by jeremyvaneps

Very new user to Cloud and hoping I'm on the right track with this but wanted to check in with others who probably have more experience. I have the annual license for Cloud and want to host a database 24/7. However, sometimes the database is closed without my command, and I have to go and physically re-open it when this occurs. Is this related to the auto-maintenance feature in which the server resets between 12-3am if nobody is connected? During which the database in question is closed and then doesn't automatically re-open?