AnsweredAssumed Answered

Data in record is cleared out FMGO

Question asked by sechrisman on Nov 14, 2016
Latest reply on Nov 14, 2016 by sechrisman

I have 4 surveyors out in the field. Every once in a while they will be entering information into fields. They hit the built in "next" button (previous / next) that is above the dropdown list (or keyboard). The data in the record then disappears. Usually only the current record is deleted. On at least 2 occasions over the past year, all records were deleted. I assume a record is committed/saved after a user leaves a field. Anyone else have similar issues?  I've not seen anything in the discussion groups here.

 

Here are some details:

 

FMGO13, standalone db and form, no portals.  Iphone 6plus. Table contains about 80 fields. FM Server is not involved. User copies export CSV file to their home computer at the end of the day.

 

Steve

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