Active Directory and Re Connecting

Discussion created by jerrysalem on Dec 14, 2016
Latest reply on Dec 14, 2016 by mattel

Hi all.

I am implementing Single Sign On.

When a user double clicks on the database icon, they are logged in and credential properly.


We have some users that are on the wireless.  Often they get kicked off of the database, and get the 'Communication with the host was interrupted....' dialog box.


In the past they would need to click the reconnect button (or the close file button) and enter their name/password info and be on their way.


Since turning on Single Sign On, when a user gets the 'Communication with the host was interrupted...' dialog and they reconnect, they get a FileMaker dialog 'The account name and password you entered does not match those for any FileMaker account' (without entering any credentials)


Then they need to exit out of FileMaker and start over again.