2 Replies Latest reply on Dec 19, 2016 2:57 PM by Norsult

File looses capacity to store in Glabal Fields in iOS (FM Go) solution

Norsult Dec 19, 2016 9:47 AM

Hi, has anyone seen this...

I file that functions well on different iOS devices (iPad, iPad Pro, 32 GB w/ and w/o Cellular; iOS 9.3.5 and iOS 10) uses globally stored fields to hold some on device information between sessions.

Suddenly after a few months that functions stopps to work on two devices. On iOS 9.3.5 the app crashes and needs repair when opening, on an iOS 10 device it opens, but crashes when an attempt is made to write into those fields.

Taken back on a desktop it shows, that writing into the fields still works, they keep the value for one session, but after closing and re-opening the data is gone.

This is intended and anticipated behaviour for hosted files. It is intentional that only *locally* opens files store the value in a globally stored field.

We have no idea what causes that strange behaviour. Checked free memory and there was always enough space according to the info.

And what puzzles us even more is that the file behaves strange if opened both from FM 14 and 15 on a desktop system.

Any idea?

1. Re: File looses capacity to store in Glabal Fields in iOS (FM Go) solution

TSPigeon Dec 19, 2016 1:47 PM (in response to Norsult)

Norsult:

Thank you for your post!

I have been unable to reproduce similar behavior with Global Fields in FileMaker Go 15 on iOS 9 or iOS 10 between different generations of iPads and iPhones using a local file I copied to each device.
-Have you tried running Recover on one of these files?
-Would it be possible to get a sample with instructions to reproduce?

TSPigeon
FileMaker, Inc.
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2. Re: File looses capacity to store in Glabal Fields in iOS (FM Go) solution

Norsult Dec 19, 2016 2:57 PM (in response to TSPigeon)

Yes, I can imagine that it is hard to reproduce. Was so surprised myself.
But certainly you have better ways to look into the files, so I will provide you with one or two of the samples on a private channel. It contains customer data and I do not want to change too much to not cover the possible reason for the behaviour.

And yes, I did recover one. Found it working after the recovery the way described on the desktop.
Send me a message and I'll send you the files backchannel
Volker
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