4 Replies Latest reply on Dec 27, 2016 11:21 PM by redpery

    hello i copy out my conversation about my filemaker problem

    redpery

      Hello Jose,

       

      Thank you for the prompt reply.

       

      The exact problem I have with filemaker is that upon upgrading,

       

      necessarily because it is very old the version we work on and it is

      collapsing soon,

       

      the entire database is in Greek language and displayed like this «š ?? ¶ž ¢

      ?? ™ ƒ ?? žÀ 14» after the update.

       

      Is there any hope?

       

       

      I attach a file to be checked.

       

      Thank you very much Pery

      Sincerely

       

       

       

       

       

      From: FileMaker Customer Support 

      Sent: Wednesday, December 14, 2016 10:07 AM

      To: info@24310.gr

      Subject: Good morning ladies and gentlemen We are a local company operating

      in many...

       

       

       

       

      FileMaker, Inc. - An Apple Subsidiary

       

            

       

       

       

       

       

       

      Your FileMaker Customer Support case has been updated.

       

      To update your question with additional information,

      <http://help.filemaker.com/app/account/questions/detail/i_id/2001543/track/A

      vMTwwrwDv8SQ_hGvMcyJfEscqVy75Mv_dzjPP9U> visit the Support site >

       

            

       

      Good morning ladies and gentlemen We are a local company operating in

      many...

       

       

      Response By Email (Jose Souto) (Dec 14, 2016 12:07 AM PST)

       

      Hello Pery,

       

      Thank you for contacting FileMaker Customer Support.

       

      Could you please confirm what is the issue that is preventing you of

      updating your database?

       

      If you have any questions, please contact Customer Support on: 0845 603 9100

      (United Kingdom) or 01 4073432 (Ireland), Monday-Friday 9:00 a.m. – 5:00

      p.m. (excluding holidays)., and reference case number: 161213-000288.

       

      Thank you,

       

      Jose Souto

      FileMaker International. – An Apple Subsidiary

      2 Furzeground Way

      Stockley Park, Uxbridge, Middlesex. UB11 1BB, UK

       

      Auto-Response By (Administrator) (Dec 12, 2016 11:36 PM PST)

       

       

       

      Thank you for your question! We will respond within two business days.

       

       

       

      The following answers might help you immediately, and will open in a

      separate window.

      Answer Link:

      <http://help.filemaker.com/app/answers/detail/a_id/13715/track/AvMTwwrwDv8S~

      Q_hGvMcyJfEscqVy75Mv_dzj~PP9U> Refining find requests in FileMaker Pro

      using find operators

      Answer Link:

      <http://help.filemaker.com/app/answers/detail/a_id/6831/track/AvMTwwrwDv8S~Q

      hGvMc~yJfEscqVy75MvdzjPP9U> White Paper: Running FileMaker Pro 8 on

      Citrix Presentation Server

      Answer Link:

      <http://help.filemaker.com/app/answers/detail/a_id/6827/track/AvMTwwrwDv8S~Q

      hGvMc~yJfEscqVy75MvdzjPP9U> White Paper: How to benefit from powerful

      new web publishing capabilities

       

       

       

      Get help with technical questions or report product issues, receive tips and

      advice from other customers, visit the  <https://community.filemaker.com/>

      FileMaker Community. For additional answers, we also invite you to search

      the

      <http://help.filemaker.com/app/home/track/AvMTwwrwDv8SQ_hGvMcyJfEscqVy75Mv

      _dzjPP9U> FileMaker Knowledge Base, where you will find articles on

      troubleshooting.

       

       

       

      Sincerely,

       

      FileMaker Customer Support

       

      +1 800-325-2747, Monday - Friday, 7 a.m. to 5 p.m. U.S. Pacific Time (U.S.

      holidays excluded)

       

       

       

      Reference: 161213-000288

       

       

       

       

       

      Customer By Ask a Question or Answer Feedback (Pery Nima) (Dec 12, 2016

      11:36 PM PST)

       

      Good morning ladies and gentlemen

       

      We are a local company operating in many areas. The last 24 years we publish

      the guide of business in entire prefecture of Trikala in Greece. We have an

      enormous database and do not want to lose it. We use the file maker pro 5

      and now needs an upgrade, which we cannot do. Please help us in some way.

       

      Regards Pery

       

      Our websites:

      <http://24310.gr/> http://24310.gr/

      <http://www.provoliexpo.gr/el/> http://www.provoliexpo.gr/el/

      <http://whitefantasy.gr/> http://whitefantasy.gr/

       

       

       

      Reference number: 161213-000288