hello i copy out my conversation about my filemaker problem

Discussion created by redpery on Dec 22, 2016
Latest reply on Dec 27, 2016 by redpery

Hello Jose,


Thank you for the prompt reply.


The exact problem I have with filemaker is that upon upgrading,


necessarily because it is very old the version we work on and it is

collapsing soon,


the entire database is in Greek language and displayed like this «š ?? ¶ž ¢

?? ™ ƒ ?? žÀ 14» after the update.


Is there any hope?



I attach a file to be checked.


Thank you very much Pery







From: FileMaker Customer Support 

Sent: Wednesday, December 14, 2016 10:07 AM


Subject: Good morning ladies and gentlemen We are a local company operating

in many...





FileMaker, Inc. - An Apple Subsidiary









Your FileMaker Customer Support case has been updated.


To update your question with additional information,


vMTwwrwDv8SQ_hGvMcyJfEscqVy75Mv_dzjPP9U> visit the Support site >




Good morning ladies and gentlemen We are a local company operating in




Response By Email (Jose Souto) (Dec 14, 2016 12:07 AM PST)


Hello Pery,


Thank you for contacting FileMaker Customer Support.


Could you please confirm what is the issue that is preventing you of

updating your database?


If you have any questions, please contact Customer Support on: 0845 603 9100

(United Kingdom) or 01 4073432 (Ireland), Monday-Friday 9:00 a.m. – 5:00

p.m. (excluding holidays)., and reference case number: 161213-000288.


Thank you,


Jose Souto

FileMaker International. – An Apple Subsidiary

2 Furzeground Way

Stockley Park, Uxbridge, Middlesex. UB11 1BB, UK


Auto-Response By (Administrator) (Dec 12, 2016 11:36 PM PST)




Thank you for your question! We will respond within two business days.




The following answers might help you immediately, and will open in a

separate window.

Answer Link:


Q_hGvMcyJfEscqVy75Mv_dzj~PP9U> Refining find requests in FileMaker Pro

using find operators

Answer Link:


hGvMc~yJfEscqVy75MvdzjPP9U> White Paper: Running FileMaker Pro 8 on

Citrix Presentation Server

Answer Link:


hGvMc~yJfEscqVy75MvdzjPP9U> White Paper: How to benefit from powerful

new web publishing capabilities




Get help with technical questions or report product issues, receive tips and

advice from other customers, visit the  <>

FileMaker Community. For additional answers, we also invite you to search



_dzjPP9U> FileMaker Knowledge Base, where you will find articles on







FileMaker Customer Support


+1 800-325-2747, Monday - Friday, 7 a.m. to 5 p.m. U.S. Pacific Time (U.S.

holidays excluded)




Reference: 161213-000288






Customer By Ask a Question or Answer Feedback (Pery Nima) (Dec 12, 2016

11:36 PM PST)


Good morning ladies and gentlemen


We are a local company operating in many areas. The last 24 years we publish

the guide of business in entire prefecture of Trikala in Greece. We have an

enormous database and do not want to lose it. We use the file maker pro 5

and now needs an upgrade, which we cannot do. Please help us in some way.


Regards Pery


Our websites:







Reference number: 161213-000288