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"changes his workplace" = he logs into TS from a different workstation?
The windows application event log on the TS machine should yield some clues if this is a real crash, it will say what module of FM caused the crash.
I'm assuming that FMS is NOT running on that same TS box? If it is, it should not be.
Hi Wim, Thank you for your response.
Yes, he logs into TS from another PC.
I see the c:\Windows\system32\USER32.dll module in the eventlog
Your last question is interesting. FMS is not running in the same TS session, but it runs on the same VPS.