Thank you for your post.
This is a known issue with Adobe temporary font files (Z@xxxx.tmp) interfering with FileMaker. This is documented on the Adobe discussion site at:
For more information, see Knowledge Base Article #15419:
Thanks fro the insights.
Unfortunately none of the referenced files appear to exist on my machine.
I searched the file paths provided in the links and also did a system search for the two files names in the links but no results were located.
The links also suggest that since I'm using the latest Acrobat and Windows platforms these issues should be resolved.
Seems quite strange....
Reboot your machine. This should remove any temporary font files. If the issue still occurs, create a new Windows user account, login to the new user account, launch FileMaker Pro and try again.
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Rebooted twice and the FM tour is now visible as expected.
I'll keep this thread in mind if I see a recurrence of this issue. The links seem to suggest it may recur after printing with Acrobat.
Thanks for your help !