5 Replies Latest reply on Dec 28, 2016 4:12 PM by laura@solutionmakers.com

    FM15 container data not displaing after server crash

    laura@solutionmakers.com

      Greetings!

       

      A client's Mac server crashed last week and now that it's back up, users can no longer see or add new PDF docs to remotely stored OPEN containers. The RC folder on the server shows folders with data data up until the crash, but it's not linking. One thing that did seem to happen after the crash is that now the IP4 and IP6 addresses of the server show in the open remote dialog. Is this causing the issue? When a user tries to drag and drop a PDF into the container field, the path displays, but not the document.

       

      Thanks in advance for your assistance!

      Laura Bowyer