2. It may be worth calling into FM and seeing if they can help you get it installed. You should be able to install an UPGRADE install with just the license keys for the install version and the previous version. UPDATES can't be used as a full install.
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Thank you for your post!
Could you clarify the exact issue you are having?
It seems to me if you have Licenses for 11, 12, 13, 14, and 15 you should be able to install any version you like to process a runtime for whatever environment you need. If you do not have the license keys or download links to install you might Contact Support.
As jormond mentions, I'm also going to move this thread from the FileMaker Community Feedback Space to the Discussions Space where others might find your post easier and offer further advice.
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It's not licensing problem, it's a matter of getting the full installer. You can get that from FileMaker (See TSPigeon's link to contact support) and they will have to send you an email with a link to your license and software download. The "Downloads" section on the FileMaker web site will not work since those are just updaters. You will need the full install. Rest assured the licenses work cross platform which is great.
Hello TSPigeon and Taylor Sharpe
I know that the same licence works for Mac and PC and I thank every day FM for this.
99,9% of my work is made on Mac,
I'll contact support to get a full installer for Windows and see with them how to manage this.
With help of support I solve half of my subject.
I can not run FMPA 15 on my virtual PC with Windows 7 Home and Family, I can run it on my virtual PC with Windows 10 but my customer is running his PC with Windows 7 Professionnal.
The waltz of the version is a true headache.
Window 7 Professional is supported for FMPA 15. So he should be fine. Its just the home edition that is not officially supported ( which means they didn't test it there ).
Yes Joshua, I know that Windows 7 Professionnal is supported.
But FMPA 15 refuses to install with Windows 7 Home Edition.
I use a virtual PC for compiling my solution and get a windows runtime for my client. I have two virtual PCs, one is a W 7 Home Edition, the second is W 10 Professionnal. I can install FMPA 15 only on the W 10 virtual PC. I tried with CrossOver and Wine but I can end the process.
My customer is working actually with W 7 Professionnal and don't want to switch to W 10.
Upgraded installer will work. The installer will ask for the qualifying products license key. When you install upgrade version, you enter the new license key, FM will search for qualifying product, if it doesn't find qualifying product then FM will let you select the program or FM will allow you to enter the qualifying license key.
Yes the installer works fine and ask first for a product key and after for a reference key.
It's only a question of Windows Edition.
It's not possible for me to install FM Pro Adv 15 on the Windows 10 Fujitsu laptop because I own only an upgrade licence for 14 to 15
The above is the from the original post. He states he can not install because he only has an upgrade edition. Again, it can be installed from an upgrade edition. License key for both products is the only requirement.
schamblee, you can install FMP15 upgrade even if you don't have instaled FMP14.
During installation you will be required to enter first the FMP15 key and after a reference key wich is the FMP14 key.
If you can install, perhaps, it's because the version of Windows is not compatible with FMP15.
I stated that twice.