All iPads showing up as <unknown> in FileMaker Server logs

Discussion created by scottworld on Jan 16, 2017
Latest reply on Mar 27, 2017 by TSGal

We're running FileMaker Server 15.0.3 on Mac OS X 10.11.6.


We're noticing a strange issue whenever our iPads (running FileMaker Go 15.0.2) connect to FileMaker Server. All of the iPads are showing up in the FileMaker Server log as "Client <unknown>". Please see attached screenshot.


However, all of these iPads already have client names specified for them -- in BOTH FileMaker Go 15.0.2's preferences AND in iOS's Settings>General>Name settings.


In fact, if you query these iPads' names within FileMaker Go 15.0.2 using the Get (UserName) function, they all return their proper names.


However, FileMaker Server only sees these iPads as <unknown>.


This happens with all 15 iPads that we are using.





Screen Shot 2017-01-16 at 2.44.03 PM.png