scottworld

Check for updates results in nothing?

Discussion created by scottworld on Jan 18, 2017
Latest reply on Jan 21, 2017 by scottworld

Hello,

 

This is not a huge problem at all, but I am having users report that when they pull down from the "Help" menu to "Check For Updates", it doesn't show them ANYTHING at all. It doesn't even tell them that they are currently up-to-date... it just does absolutely nothing.

 

These users are all running:

- Mac OS X 10.11.6

- FileMaker Pro 15.0.2.

- It doesn't make a difference whether they are actively connected to a hosted FileMaker system, or if they have no windows open at all.

- Quitting and relaunching FileMaker doesn't fix the issue.

- Restarting the Mac doesn't fix the issue.

- In their FileMaker preferences, the checkbox is checked for "Notify me when an update is available".

 

This really isn't a major issue, because we just downloaded the full FMP 15.0.3 installer, and we could install FMP 15.0.3 that way.

 

Thanks,

Scott

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