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PDF preview in Container field not working after upgrade to FM15

Question asked by ricardocpa on Jan 19, 2017
Latest reply on Aug 8, 2017 by jaredb_gtn

I have an application that stores pdf documents in container fields. The PDF file preview was working fine in FM13, but after upgrading to 15, the file shows as an icon and it doesn't preview. I tried updating FM to 15.0.3 too, but the issue is till present.


The computer I am working with is a 32-bit Windows machine with IE 11 and Adobe Acrobat 11, while other users with similar configurations are not experiencing this issue.


Here is an example, same hosted file, same record showing the difference between FM13 and FM15.


Any ideas on what can be causing this behavior?