Thank you for your post!
I believe you are referring to the issue documented in Some fonts are replaced with an unreadable .tmp font
I'm also going to move this thread from the FileMaker Community Feedback Space to the Discussions Space where others might find your post easier and offer further advice.
1. You posted to the Community Feedback space. Hopefully one of the TS people will move it for you. Or you can repost there.
2. This is a font cache problem. If you search for font cache filemaker, you should find the instructions to fix it.
Thanks. I did not see this! I will try it out.
Thank you for your response. I forwarded the information to my techy.