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Problems downloading FMP12 files to FM Go 15

Question asked by philmodjunk on Jan 26, 2017
Latest reply on Jan 27, 2017 by philmodjunk

Anybody seen this before?


I email a link to a coworker set up to download a copy of an FMP12 file from Drive (with sharing enabled).


They open the email in Mail and tap the link. The device switches to Safari with a notice that the file is not compatible and has the usual "open in" option. But when they tap open in, FileMaker Go 15 does not appear as an option for opening the file. (And they do have FM GO 15 installed)


I email the link to myself, open the email in Mail. Tap the link and I get a different set of screens and "open in" allows me to select FileMaker Go.


After a lot of frustration, they did a Tap and Hold on the Link in mail, it opened in Safari with the same screens I'm getting without the "tap and hold" on the link.


Haven't been able to figure out why this was different on their iPad as opposed to mine...