9 Replies Latest reply on Mar 3, 2017 9:50 AM by TSDiva

    Latest MacOS Sierra update breaks 24h regional settings used on FMS15

    Kaj_Hjorth

      Hello,

      it seems that the latest Sierra update breaks the 24 hour versus AM/PM usage on FileMaker Server 15 Admin

      Cannot say if it is a Safari issue or Sierra issue.

      Anyway Server Admin started to show/use am/pm instead of  24h settings by itself.

      Checked clock settings in System Prefs but no joy.

       

      Only remedy i found was to start using local language and local regional settings in Sierra.

      English language and local regional settings not sufficient.

       

      Hope this helps

       

      Best regards

      Kaj Hjorth

      Tampere, Finland

        • 1. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
          TSGal

          Kaj_Hjorth:

           

          Thank you for your post, and I apologize for the late reply.

           

          Your description is not clear if this is a new issue.  In essence, the format depends on the system where the file is created.  If the file was created using local language and local regional settings, then it will remain that way even when switching to another language.

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
            Kaj_Hjorth

            Extremely new.

            Was seen some years ago

            but has been working correctly lately.

             

            Not a question of views in database

             

            It’s about the time view in Filemaker Server backup Schedule settings

             

            Were ok until latest Mac system update a week ago or so.

             

            Settings on Server were:

            Language English - Region Finland

             

            After update same settings but in FMS Schedules time started to show am/pm instead of 24h

             

            No other way to correct than change language to Finnish - keep Region Finland

             

            Clearer now?

             

            I find it astonishing

            Have experience with Macs and FileMaker Servers since 1999

             

            Filemaker since about 1988

             

            Best regards

            Kaj Hjorth

             

            TSGal <noreply@filemaker.com> kirjoitti 7.2.2017 kello 17.43:

             

            Latest MacOS Sierra update breaks 24h regional settings used on FMS15

            reply from TSGal in Report a Product Issue - View the full discussion

             

            Kaj_Hjorth:

             

             

            Thank you for your post, and I apologize for the late reply.

             

             

            Your description is not clear if this is a new issue.  In essence, the format depends on the system where the file is created.  If the file was created using local language and local regional settings, then it will remain that way even when switching to another language.

             

             

            TSGal

             

            FileMaker, Inc.

             

            Reply to this message by replying to this email, or go to the message on FileMaker Community

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            >

            • 3. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
              TSGal

              Kaj_Hjorth:

               

              Thank you for the clarification and additional information.

               

              I have sent all information to our Development and Testing departments for review.  When I receive any feedback, I will let you know.

               

              TSGal

              FileMaker, Inc.

              • 4. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
                TSGal

                Kaj_Hjorth:

                 

                Testing would like to know if you experience the same issue with other applications.

                 

                TSGal

                FileMaker, Inc.

                • 5. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
                  Kaj_Hjorth

                  Hi,

                   

                  have not experienced any problems with other applications

                  using my desktop iMac or laptop Mac PowerBook

                  just now cannot think of any app that has the same kind of functionality

                  as FMS server schedules time settings

                   

                  on the other hand at this moment cannot think of any app

                  besides the clock and date settings in Mac OS on system level

                  that could be expected to behave erroneously in this way.

                   

                  But these I tend to check after an update. Cannot remember

                  if any irregularity seen there at last update to Sierra 10.12.3.

                  but has happened sometimes in the past.

                  Clock and date are tied to regional settings and time zone

                  and the settings of European region clock for autosettings

                  They should not respond to a change in language settings.

                   

                  As a conclusion, besides from possible Operative system cannot just now think of any

                  of my apps (lots of them) that would have behaved badly.

                   

                  Kaj Hjorth

                  kaj.hjorth@tpnet.fi

                   

                   

                   

                  TSGal <noreply@filemaker.com> kirjoitti 10.2.2017 kello 20.26:

                   

                  Latest MacOS Sierra update breaks 24h regional settings used on FMS15

                  reply from TSGal in Report a Product Issue - View the full discussion

                   

                  Kaj_Hjorth:

                   

                   

                  Testing would like to know if you experience the same issue with other applications.

                   

                   

                  TSGal

                   

                  FileMaker, Inc.

                   

                  Reply to this message by replying to this email, or go to the message on FileMaker Community

                  Start a new discussion in Report a Product Issue by email or at FileMaker Community

                  Following Latest MacOS Sierra update breaks 24h regional settings used on FMS15 in these streams: Inbox

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                  FileMaker Developer Conference 2017 • Phoenix, Arizona • July 24-26 • www.filemaker.com/learning/devcon

                  >

                  • 6. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
                    TSGal

                    Kaj_Hjorth:

                     

                    Thanks for the detailed answer.  I have sent your post to Testing for further review.

                     

                    TSGal

                    FileMaker, Inc.

                    • 7. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
                      TSDiva

                      Kaj_Hjorth:

                       

                      TSGal is out of the office this week but our Testing Department has been unable to reproduce this issue so far with FileMaker Server 15 in both OS X 10.11 (El Capitan) and 10.12 (Sierra). The backup time was shown in 12h format. They used the configuration specified in the report (English language and Finland as the region).

                       

                      Testing would like to verify the following:

                       

                      1. What is the native OS Language (selected during the OS install)

                      2. Verify the Regional settings in the OS. A screen shot might be helpful.

                       

                      TSDiva

                      FileMaker, Inc.

                      • 8. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
                        Kaj_Hjorth

                        Hello,

                        comments below

                         

                        TSDiva <noreply@filemaker.com> kirjoitti 1.3.2017 kello 22.28:

                         

                        Latest MacOS Sierra update breaks 24h regional settings used on FMS15

                        reply from TSDiva in Report a Product Issue - View the full discussion

                         

                        Kaj_Hjorth:

                         

                         

                        TSGal is out of the office this week but our Testing Department has been unable to reproduce this issue so far with FileMaker Server 15 in both OS X 10.11 (El Capitan) and 10.12 (Sierra). The backup time was shown in 12h format.

                         

                        I need 24 hour format in Server schedules and backup and worked fine before Sierra latest update. Please see below.

                        Thats where it went wrong and FMS 15 started to show 12 hours with am/pm instead of specified setting.

                         

                        They used the configuration specified in the report (English language and Finland as the region).

                         

                        Sorry for causing problems. Have it working fine as it is Local language  / Local Regional setting

                        Guess it might work correctly after restart of FMS and restarting

                        machines. Have to wait for a convenient moment as machine is hosting

                        several servers for customers.

                         

                         

                        Testing would like to verify the following:

                         

                         

                        1. What is the native OS Language (selected during the OS install)

                         

                        English on Sierra original install (pre latest update)

                        and English on Sierra latest update 10.12.3. (No change in between)

                         

                        Has to be noted that latest Parallels Pro is installed

                        and deploying two virtual machines as well as the hardware main OS

                        All showed the same problem.

                         

                        2. Verify the Regional settings in the OS. A screen shot might be helpful.

                         

                        Regional settings on original Sierra

                        Regional settings needed for correct operation after Sierra latest update

                        Also Time and date setting

                         

                         

                        My hunch about what happened is that Sierra update 10.12.3 installed English default

                        and FMS 15 did not understand the regional setting that was in use.

                         

                        Have not ventured to test language “English language & Regional Finnish”

                        as the present setting seems to work fine.

                        "English language Finnish Regional”  worked fine before Sierra update.

                         

                        Using English as main language by my experience  gives least problems

                        (or used to give least problems) (Experience starting  from FileMaker Server 5)

                         

                        HTH

                         

                        Best regards

                        Kaj Hjorth

                         

                         

                         

                         

                         

                         

                         

                         

                         

                         

                        TSDiva

                         

                        FileMaker, Inc.

                         

                        Reply to this message by replying to this email, or go to the message on FileMaker Community

                        Start a new discussion in Report a Product Issue by email or at FileMaker Community

                        Following Latest MacOS Sierra update breaks 24h regional settings used on FMS15 in these streams: Inbox

                        Manage your email preferences

                         

                        FileMaker Developer Conference 2017 • Phoenix, Arizona • July 24-26 • www.filemaker.com/learning/devcon

                        >

                        • 9. Re: Latest MacOS Sierra update breaks 24h regional settings used on FMS15
                          TSDiva

                          Kaj_Hjorth:

                           

                          Thank you for your response. I will let you know if we need any further information.

                           

                          Regards,

                          TSDiva