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Filemaker 15 slow to open

Question asked by jchallenw on Feb 22, 2017
Latest reply on Jun 8, 2018 by iceman7

We have 2 Filemaker Servers running on dedicated machines on our network, both are windows machines. We are in 2 separate location connected by a VPN. When both servers are up and running, location A runs fine, but location B experiences an issue I have never encountered. When the user tries to open the Filemaker Pro client, it takes up to 10 minutes to launch. If you check the task manager, Filemaker is running in the background. Once it finally opens, everything is fine. It sees the remote hosts/favorite hosts. There are no speed issues. When she shut down the Server located at location B, after the user reboot their computer, then the Filemaker client open quickly. Anyone seen this before or have a solution?