AnsweredAssumed Answered

FMGo15 Crashes When Adding Photos

Question asked by user27070 on Mar 3, 2017
Latest reply on Sep 21, 2017 by TSGal

Hello Everyone,


I know there have been a couple forums about this however wondering if anyone has come up with a solution for this yet.


I have a bunch of mechanics out in the field that fill in their time cards with up to 10 pictures per record and then they email it to their service manager.

When adding photos, either by tapping the container field or using the insert from device script step, the app will crash and they loose everything.

We have a temp solution to not take the photos in the app so at least we can save those and try again, :/ not too fussy on this.

I have read about using the commit records script step to save the photos in the record however the app will still crash.

Whether its 5 records in, or 30 records in, it still happens.


Currently the photos are NOT in a separate table, I have 10 container fields available per record. Should I be switching this so that they are using a portal to manage their photos?