6 Replies Latest reply on Mar 9, 2017 2:52 AM by Johan Hedman

    PDF Robot Stalls When Exporting Field Contents Through WebDirect

    ChristofferRexen_1

      Setup

      Mac Mini

      OS X Server

      FMS 15

      No Certificate installed

      FMPA 14

       

      Trying to export PDF a PDF through a container field, with an installed Robot account, since WebDirect only partially supports exporting content from WebDirect.

       

      Now, i've been testing this for the last hour and the thing which strikes me is...

       

      I log in as a client, locally through FMP -- here, i can download / export the PDF

      I log in as a client, locally (Local IP Address) through WebDirect  -- here, i can download / export the PDF

      I log in as a a client, externally (External IP Address) through WebDirect -- here, i can't download / export the PDF

       

      The thing is -- the export window shows, but when I click the desired document i would like to export, it kinda stalls and the only information I am given is;

      "Waiting on 2.106.122.43..."

      - Please see attached picture.

       

      Could someone please point me in the right direction?

      Best regards

      Christoffer Rexen