PDF with junk character

Discussion created by on Mar 16, 2017
Latest reply on Mar 19, 2017 by

Product and version: FileMaker Pro

OS and version: Windows 8.1 Pro

Browser and version (for WebDirect only): NA



Description: There is a functionality which generates PDF file from a layout and sends it to client via mail. For some records, the PDF is generated with junk characters. This issue does not occur in FileMaker 14 version. The application was created in old FM version (8.5- classic theme) and then now shifted to FileMaker 15.


How to replicate:  Please find attached file testpdf.fmp12, the default layout has a button clicking which a mail with PDF attachment is sent using email client. Make sure to change the script with your email address.


Workaround (if any)

  1. Use FileMaker 14
  2. Change the theme from classic to say minimalist
  3. Change the font from Calibri to Arial


Option 2 & 3 is not feasible in our application since we have many print layouts with many fields and some of them have different font styles.


I checked FM forum and found similar issue has been reported earlier. Whether this has been taken as bug by FileMaker?