One thing mentioned in the Filemaker Server documentation is that, by default, external data sources are not backed up.
A little confused about your description, are you talking about external sql sources (ESS) or externally stored (remote) container data?
Externally stored container data.
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Then can you point us to where you read that this does not get backed up?
By default all FM data including RC data gets backed up. You can configure FMS to skip the RC data if you want but I don't see why you would and it is not the default setting.
Page 53 - "If your database uses container fields that store externally, you can specify whether to back up the container file folders. By default the container folders are not backed up."
Looking at my older backups, it appears it is actually doing such. I guess this is actually a case of Filemaker's manual having incorrect information. Then, because the latest version didn't have any data, I assumed it wasn't backing up in other versions. Good to know it is working right.
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Not very well worded. But that applies to when you select additional database and additional container data folders:
When you do that for RC data then the default is indeed that those additional RC data folders do not get backed up.
When you stick to the default folders then the backup is automatic and on by default.
That clears a lot of things up. I am thankful this got cleared up and was an extremely simple solution