Product and version FM Cloud, v126.96.36.199
OS and version N/A
I have a server with an SSL certificate installed (a GoDaddy 'Standard SSL' certificate, supported by FMS 15, although the support page on SSL certificates in FMCloud is incredibly vague: Configuring security for FileMaker Cloud | FileMaker)
As expected, I received an e-mail requesting that I add a CNAME record on my DNS, directing my preferred server name to the FMCloud persistent name (e.g "fc-224-170-33-1475102152.fmi.fiemaker-cloud.com"), because the IP address of the AWS instance can change after updating the server configuration.
I have done so, but I wish to use one of the names defined on the SSL certificate's Subject Alternate Name (SAN) list -- this is a basic function of SSL certificates, as defined by IETF RFC 5280.
However, the e-mail requests for me to add a CNAME record have continued, even though the CNAME record works perfectly (I can access the console, and FMPA15 reports a secure link when connecting to a database, when using the SAN url).
How to replicate
Install a certificate, but use a SAN name for your CNAME record.
Workaround (if any)
Thank you for your post.
Our Testing department is able to reproduce the issue. The CNAME record is already set and an email should not be sent every time there is a reboot in FileMaker Cloud. This information has been sent to Development for further review.