5 Replies Latest reply on Mar 23, 2017 7:51 AM by TSGal

    PDF created in Windows 7 Pro prints fuzzy

    martinss

      Using FM 15.

      I have imported a PDF background image onto a layout but when I create a PDF it looks & prints fuzzy on the PC. Same for EPS images. The same page PDFed from a Mac works fine! I have seen several blogs on several different sites with the same issue - all from around 2013 - but no solutions! Surely this should be something that can be rectified? Can anyone help please?

        • 1. Re: PDF created in Windows 7 Pro prints fuzzy
          Fred(CH)

          Hi,

           

          It always be ! i think It is related to the fact macOS have PDF based display.

           

          For the same reason, the Insert image command of FileMaker allows you to choose a PDF file on macOS but not under Windows. I realize that you are not talking about a container field but insterting directly an image at layout level, however, it seem definitely related.

           

          In other words, PDF is not an image format stricto sensu, even if you have this feeling when using FMP under macOS.

           

          PDF is vectorial but FMP does not support it directly as it.  If possible, try rather SVG format. If not, i would try to convert the PDF to high definition PNG.

           

          And then, test it in all platform including FM Go and WebDirect if needed !

           

          Good luck, Fred

          • 2. Re: PDF created in Windows 7 Pro prints fuzzy
            martinss

            Thanks Fred

            You are right - I couldn’t import a PDF in Windows but could in a Mac.

            And the same for eps files in Windows? Why can’t I create a hi-res PDF with them either?

             

            Yes, it is in a layout - not container field.

            Martins

            • 3. Re: PDF created in Windows 7 Pro prints fuzzy
              Fred(CH)

              EPS support was deprecated in 15; for more details see : Deprecated features in FileMaker 15 | FileMaker So even if it can work at this time, it is recommended to use other ways because it could be removed in the future.

               

              Since PDF is vectorial it has no Hi or Low res. I talked about PNG; for instance a PNG at 300 or 600 dpi.

               

              I cannot say why FMP support or does not support one or other format on one or other platform : i am not a FMI engineer .

               

              But did you try SVG as i recommended before ?

              • 4. Re: PDF created in Windows 7 Pro prints fuzzy
                Fred(CH)

                Just check and SVG only works with buttons... So sad...

                 

                The only way is a high res PNG. And don't forget to test it on all target platform as i said previously.

                 

                Sorry, Fred

                • 5. Re: PDF created in Windows 7 Pro prints fuzzy
                  TSGal

                  martinss:

                   

                  Thank you for your posts.

                   

                  Our Development and Testing departments are aware of this issue with PDF images inserted as a picture displays pixelated under Windows.  I have attached your post to the original report.  When more information becomes available, I will post again.

                   

                  TSGal

                  FileMaker, Inc.