2 Replies Latest reply on Mar 28, 2017 10:42 AM by micheal.blethen

    Client Install with Server Connection

    micheal.blethen

      Hello all,

       

      I am a Network Manager at a High School.  A few months ago a teacher talked our Principal into using Filmmaker Pro Server 15 to support a number of resource.  Said teacher has had 99% control of the this Filemaker Project.  Fast-forward 4 months, and the Teacher is out of country, unavailable and left little documentation.

       

      I have do access to the server and the admin account. What I can not find in the documentation is how to install the client software and connect it to the server.  I have gone through FileMaker Server 15 folder looking for a client setup, that I can not find.

       

      Any help would be most appreciated.

       

      Thank you,

        • 1. Re: Client Install with Server Connection
          philmodjunk

          The Client Software, is called FileMaker Pro unless you are using a web browser, an iPad or iPhone to connect to the database. There is no "connecting" to do. You just need an installer for FileMaker Pro to install it on the client machine. If using an iOS device, you just need to go to the app store and get the free FileMaker Go app unless there are FileMaker Pro files created by that teacher to install on that iPhone or iPad as part of the solution.

           

          So best guess is that you just need to find the installer and license keys for FileMaker Pro and install the software. If necessary, you can contact FileMaker Tech Support and request a new download of the needed installer(s) provided that you can provide them with proof of purchase.

          • 2. Re: Client Install with Server Connection
            micheal.blethen

            Thank you for the information.  I finally found the FileMaker Pro software on a flash drive on his desk.  Installed and connected.  Life is better now.

             

            Again, thank you for the direction.