14 Replies Latest reply on Jun 18, 2017 10:04 PM by seattleinspector

    Users can't connect to server when on T-mobile LTE


      We have an offline database on iPhone that syncs with our live database on server.


      When users press the "Sync" button on Wi-Fi or on Verizon cell phones, the sync works fine.


      Users on T-mobile devices are getting the message "The file [filename] could not be opened. (Not Found)".


      Does anyone have any ideas as to what could be preventing FMGO from making a connection to our server?  As soon as they get on any wi-fi connection they are able to sync, so I know the host is set up properly.