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It also required the users have the batch script on their local machine in order to call it
You can insert the batch field into a container and use Export Field Contents with the "Open on export" option specified to automatically execute the batch file at the same time. Another script step can delete the exported file or, if security protocols permit, you can export to the temporary folder and not need to delete the batch file.
Export Records can also be used and this provides the option to include data from your database, such as your product number, as part of the command lines that make up the batch file.
The same methods can be used to create and execute a VBScript file
Thanks phil. Figured another way to do it through native filemaker send event commands to cmd. It works great.