5 Replies Latest reply on Apr 10, 2017 12:06 PM by jormond

    Appcrash - Fault Module Name:     ThemeStudio.fmx64

    mhildman

      FileMaker Pro Advanced has stopped working

       

      Fault Module Name is Themestudio.fmx64

       

      How do I fix this??

        • 1. Re: Appcrash - Fault Module Name:     ThemeStudio.fmx64
          Benjamin Fehr

          we need more information:

          - Mac OR PC?

          - which FM Version?

               • Release Number

               • 32-bit OR 64-bit version

          - what PlugIns do you use?

           

          - do you work with a Tool called Theme Studio?

          - are your FM Version AND Theme Studio of same architecture? => both 32-bit OR both 64-bit!

           

          First step would be to deactivate anything called "Theme Studio" and do further tests.

          • 2. Re: Appcrash - Fault Module Name:     ThemeStudio.fmx64
            mhildman

            PC

            Window 7 Ultimate

            FM 14.06 x64

             

            Plugins are

                 360Works

                 Theme Studio

            All plugins are of the same architecture x64

            FM was working without an issue, then yesterday I stared getting the Window Dialog box  appcrash error message that Filmmaker Pro had stopped running.

             

            How can you deactivate a plugin if FM won't start?

             

            Thanks for the help.

            • 3. Re: Appcrash - Fault Module Name:     ThemeStudio.fmx64
              Benjamin Fehr

              How can you deactivate a plugin if FM won't start?

              Not sure if this is gonna work:

              - Quit FM

              - drag the PlugIn out of the PlugIns Folder

              - start FM again

               

              It looks like this 'Theme Studio" Plug causes the crash.

               

              As the Author of this report, you should find right/top

                   ACTIONS

                        Move to

               

              I'ld recommend to move this to "Report a Product Issue".

              I also know there's a 'Genie in a bottle' 'round here

              TSGal - TSGal - TSGal

               

              I'm pretty sure she will give you advice how to solve this with a description that even me as a PC dummy would understand.

              • 4. Re: Appcrash - Fault Module Name:     ThemeStudio.fmx64
                TSGal

                mhildman:

                 

                Thank you for your posts.

                 

                Under Windows 7, you will find the plug-ins in the following directory:

                 

                C:\Users\<account name>\AppData\Local\FileMaker\FileMaker Pro Advanced\14.0\Extensions

                 

                Move the Themestudio.fmx64 file to the Desktop, and you should be able to start FileMaker Pro Advanced 14.

                 

                Please contact the developers of Themestudio to see if there are any problems reported with FileMaker Pro Advanced 14.

                 

                TSGal

                FileMaker, Inc.

                1 of 1 people found this helpful
                • 5. Re: Appcrash - Fault Module Name:     ThemeStudio.fmx64
                  jormond

                  The ThemeStudio plugin is a custom plulgin built by the ScriptMaster plugin from 360Works. You may have an incompatible version of Java running on your machine.

                   

                  Basically, if you can get ScriptMaster running on that machine, there is a good change that the ThemeStudio plugin will also work.

                   

                  Next question: Are you using any of the functionality from ThemeStudio? If not, remove it.