AnsweredAssumed Answered

New Window keeps locking but only on MS Windows

Question asked by ndveitch on Apr 21, 2017
Latest reply on Apr 21, 2017 by ndveitch

Hi there,


Got a strange one. I have a script that opens a container field in a new floating window. There is a close button on the window so the user can close the floating window when they have finished going over whatever document was in the container.


This works perfectly on the Mac machines, but I have just seen on the one Windows machine that when the new window opens up, the user can move the new window around the screen if they want, but the user can not close the window, either by the Close button, or the red X on the top right hand corner of the screen.


Any ideas on what to look for on how to fix this. The "Close" button on the layout is just a single script step to close window. I have the little hand set so when the user hovers over the button it will change, and again, this works on Mac but the Windows machine the cursor stays as an arrow. We end up having to force quit FileMaker. I have tried Document, Floating Document and Modal window all with the same results.