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Network error?

Question asked by ibrahim_bittar on Apr 21, 2017
Latest reply on Apr 21, 2017 by ibrahim_bittar

I have this customer constantly with this error:

 

"Your record changes cannot be saved because this record was modified by another user while you were disconnected".

 

 

They are working in a record, which is a long quote, and they leave the record uncommitted for a long timen while working (1 hour for example). When they are committing the record then they have this error.

 

I think it has to do with a poor network but I'm not sure.

 

What you think?

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