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Selecting Item in Value List Fails on Windows

Question asked by mikewson on Apr 24, 2017
Latest reply on Apr 27, 2017 by mikewson

In our vertical market software we have numerous value list driven by records in tables. This allows each customer to customize the software. Take for example a list of products. In a routine operation they click into the drop down list of products, type the first letter of the product they want, and the first product that starts with that letter is highlighted. Or more accurately, the value list 'slides' down to show the values, and beyond, that start with their type letter.  Then, they merely click onto the one they want and they are done.

 

Works great on Macintosh (any version of FMP).  But I just found out that it does not work on Windows, if they are on FMP 14.  (FMP 13 does work)  Any clues, anyone, on how to fix this for our Windows users on FMP 14? We have been moving all our customers to FMP 14 and have been shocked to find this problem in 14.

 

By the way, in Windows with FMP 14, the observed behavior is that nothing happens when they type their desired letter.

 

Each value list contains the ID and also displays the second field.  So, the drop down list, once closed, just shows the ID. A merge field beside it shows the second value on the layout.

 

TIA

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