I have taken over a FM11 server and the users have a lot of issues with "coffee cupping" where FM Pro is hanging when they get their next lead from the CRM. They get the coffee cup icon for a good couple of minutes before it actually loads. Most of the time it gives the error "a user is modifying this record".
I just checked the Filemaker server admin console and on the statistics page I can see very hight numbers for Elapsed Time/call & Wait Time/call. I have attached a screenshot of the statistics page.
What can I do to try and fix this? Server cache is set to 700MB and clients are on the default 64MB.