user14060

FileMaker Go fails to update unstored calculation fields on layout after auto reconnect

Discussion created by user14060 on Apr 25, 2017
Latest reply on May 4, 2017 by TSGal

Product and version FileMaker Go 15.0.4

OS and version iOS 10.3.1

Hardware: iPad Pro, iPad 2

 

Description: After a variable amount of time, FileMaker Go will start to not display the results for unstored calculation fields in a button bar on a single list view layout. Refreshing the layout, closing the file or changing layouts does not seem to resolve. If the same information is viewed from another device it will display all of these unstored calculations properly. I have a hunch it has something to do with the auto reconnect to the database that occurs for the mobile user but have not been able to confirm.

 

How to replicate: Not able to make this replicate consistently. Appears to occur at random but after use for some time. May have something to do with auto reconnecting to the hosted file after iPad goes to sleep or they travel to another location. Issue has only been confirmed on a single layout called "The Grid."

Workaround: Restarting the iPad has resolved this every time so far. Forcing quitting FileMaker Go or closing the file, and re-opening does not resolve.

 

 

Any ideas or troubleshooting steps would be appreciated.

 

Matt Hintz

Lead Developer - MC Services

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