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Webdirect users losing data entered on student form?

Question asked by campfire on Apr 29, 2017
Latest reply on Apr 30, 2017 by campfire

Users (some) say they are losing data after entered on a form. Many will close the browser window. Then on next login and return to form the data is not there? Are records not committed when this occurs? I have a log out icon on the form but often not used. However not all users are losing data.

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